Frequently Asked Questions
What is Virtual Hosting?
Virtual Hosting is where multiple web sites (www.anyname.com)
are served off the same physical server. This saves each
customer from purchasing their own expensive server, performing
the setup and providing the appropriate environment. This is the
most common method of hosting sites of small to medium size with
light to moderate traffic.
Do you have Front-Page extensions?
Front Page extensions can be installed for your account. They
are not installed automatically during the initial setup. Send
us a support request and they will be installed within 24 hours.
What is Bandwidth?
Bandwidth is the amount of data moved between your site and the
browsers of the customer's accessing your site. It is typically
measured in Gigabits.
I want to change my account plan. How do I
upgrade / downgrade my account?
To upgrade or downgrade your account, go to our customer support
page and complete a customer support request. Just specify what
plan you want to change from or other services you'd like
changed and submit your request.
What domain names do you support?
We support all domains, including foreign domains.
Can we add services as we grow and need
them?
You may grow at whatever pace you like. All options can be added
or removed at any time.
What is SSH?
SSH is similar to telnet, but it's more secure. It uses high
level encryption and compression to make sure nobody can
takeover or eavesdrop on your telnet session.
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